Homechoice order

I ordered a fridge through Homechoice on 29 November. I eventually cancelled the order after more than a month of not receiving it.. I literally made hundreds of phone calls and every single time it was a different story. The one employee is more *********** than the next. NEVER once did they phone me to give an explanation of what is happening to my order. I had to do all the calling. The app also doesn't work as it shows the same tracking message the whole time. When I went onto the app again it showed that my fridge had been returned. Once again I had to phone to find out what was happening just to get told that the courier couldn't find my address. I I mean, what Really!!!!! They also gave me the incorrect details for the courier because when I called the nr I was given they said they don't have the fridge. I have honestly never in my life come across such incompetence and it was a R24k order so they obviously do not need orders No wonder these companies eventually close down. Because of incompetence I wouldn't advise anyone to use them. No one deserves to go through that frustration and incompetence. At one stage when I called the lady actually told me that my fridge would be delivered that day so clearly they have no idea what they doing or what is going on