Homechoice opened a ********** account on my name and now I am unable to get my money back, this is over R6000.00

Homechoice has been debited my bank account **********ly and without my knowledge The request for investigation was lodge in 2021 already where home choice asked for an Affidavit and this was dated 12/11/2021 already and sent through They also asked for ID copy and all bank statement to reflect where the debit orders was taken off, this all was sent through. The resolve letter was sent to me 30/06/2022 and still no one from Home choice phoned, mailed or confirm when the refund will take place

This account was opened **********ly and without my knowledge or approval, money was debited every month. When I phoned Home Choice to cancel debit order I was threatened with bad credit reference and as an owner of a company this will reflect badly

I have been in constant contact with home choice, phone and email and no one will get back to me, this is not a small amount that home choice has taken

They are obviously incapable of doing their jobs properly and in the meantime I just have to wait for my money that was ****** out of my account

I have and will never support Homechoice and definitely not recommend them to anyone. How long am I still supposed to wait???? Pathetic and *********** employees and company