HOMECHOICE Only Counts NO SERVICE DELIVERY

Good day, I would like to report this horrible service I received from Homechoice, They debited my account every month R212 went upto R282 then R429 ( never got a phone call to explain this and the next month not a smaller installment )just back to 212 and then R862 and now this month R1 525. This is bulls### I have been wasting my airtime phoning them regarding the account and there is just no feedback. I get attitude from the supervisors and they don't come back. I brought a base set in November there was a problem and defects . I phoned them the next day and the supervisor told me that she can not assist I must keep the bed ,because I removed the plastic. After a huge storie and investigation they came to collect the bed on the 10th December 2021 since I have been asking to credit my account and now in March 22 still paying for the Bed. Homechoice you will not get Payment on anything if this account does not get fixed. I want a full breakdown from what I have purchased and monthly payments towards the purchases) Then only I will reinstate the debit order with you. I have warned ⚠️ you that I will reverse the debit for 3months already and you ignored that. FIX THIS AND YOU WILL GET PAYMENT AND O NO NOT FULL PAYMENT ONCE DEBIT IS REVERSES NORMAL INSTALLMENT AS AGREED UPON OTHERWISE I WILL REVERSE THE PAYMENTS AGAIN. NOTE THIS. HOMECHOICE IS HORRIBLE THE GOODS ARE NOT BRAND NEW BOUGHT SHOES FROM THEM ASWELL THE SHOES IS STILL IN THE BOX ALSO NOT UPTO STANDARD CANT WEAR THEM BECAUSE THE CUSSION INSIDE IS NOT A PROPER CUSSION AND ALSO LOOSE . THIS IS JUST PATHETIC. DONT USE HOMECHOICE. THIS WILL BE MY LAST TIME. GAURANTEED AND I WILL NAME AND SHAME YOU.