1 reviews | Active since Sept 2016
Homechoice online service is a mess
<p>I have since bought some bedding at homechoice 24 August 2016.A month later I am still pleading for a refund.</p> <p>A day after an online purchase via Eft I called to callcentre.Receipt of payment was confirmed but the item was now out of stock.I was told to wait a week for a refund to no avail.When I made a follow a week later , I was told to send proof of payment via email.A week later I was told am not the only one waiting.Thats why I am still waiting a month later.I was patient even though I thought Homechoice was asking for silly things.How do u ask proof of payment from me whilst u have confirmed an Eft payment? Why is it my problem that am not the only one waiting , enquiring after 3 weeks? It's simple , Homechoice online is a mess and will impact business negatively.</p>
Isn't it just amazing that 8 hours later , no courtesy call whatsoever has been received by myself from Homechoice.
Homechoice appreciates it when u as a client run after them , with your time and resources.They tell u one thing and do the exact opposite.All that I need from you is my R3000.Its mine and not yours.
This is a matter of integrity and ethics.Its a matter of proffessionalism.Its a matter of public relations.Why do u run such a big brand like a spa a shop? Infact this is an insult to all spa a shops at least they don't take your money willy nilly.
It socks that u have no turn around time , no standard procedure and of course , u are marred with top notch incompetence.
This matter I will take forth know my rights as a consumer and Ive got avenues.If I don't get paid before the end of the day roday (23 Sep 2016),Il escalate this matter.No one goes around stashing a hard earned R3000.
Isn't it just amazing that 8 hours later , no courtesy call whatsoever has been received by myself from Homechoice.
Homechoice appreciates it when u as a client run after them , with your time and resources.They tell u one thing and do the exact opposite.All that I need from you is my R3000.Its mine and not yours.
This is a matter of integrity and ethics.Its a matter of proffessionalism.Its a matter of public relations.Why do u run such a big brand like a spa a shop? Infact this is an insult to all spa a shops at least they don't take your money willy nilly.
It socks that u have no turn around time , no standard procedure and of course , u are marred with top notch incompetence.
This matter I will take forth know my rights as a consumer and Ive got avenues.If I don't get paid before the end of the day roday (23 Sep 2016),Il escalate this matter.No one goes around stashing a hard earned R3000.