HomeChoice- Not My choice (unless you want absolute hell)

HomeChoice is the worst with everything. not only does their customer service suck, they are rude, they are hostile, they dont give a damn.

1.when your pay in advance, they still phone you hundreds of time to make payment, when you already have and i my case, 2months ahead in phone calls.

2. when you want to resolve a dispute, and ask for a manager to call you, they put down the call and cite "it was an accident". i would believe that if it happens once, but every single time, i dont think so for months.

3. when you finally get hold of a "manager" it turns out, she is not a manger (with completely obviously lying and insistence she is, until you catch her out and turns out to be a junior supervisor of the call center and not finance)

4. i have spent over 6 months of phone calls and e-mails, asking for a refund. to explain my unhappiness about their product and the harassment, they are avoiding it, lying, redirecting you to everyone else, deny said phone calls, etc

5. when you complain on their facebook page, they mark it as spam. no real effort to assist you. but do not want people seeing the negative comments.

6. when you have it in black and white they will eventually refund you, they then hand you over to lawyers for none payment. Yip, i was handed over for an account they owe ME money on.

7. some days, i endure at least 15 phone calls. even at 8pm at night on a sunday. no respect at all.

8. they use ************, rudeness, threats etc to scare you. what the hell

9. Their products suck. it ripped within a week. when trying to log this, there is no response or care for the 1st month, then they say its over the return period, when they finally do respond

10. when checking the system, there was no "record" of the phone call i made not just 10mins prior.

11. i had a situation that while i am already on a call with them, i have an incoming call FROM THEM. yip, 2 calls at once

12. I can honestly carry on, but this will become an essay. At the end, what homechoice does to its clients is appalling. they are quick to take your money but dont give a **** about anything else.

They have put ******* credit tracing, and handed me over *******LY, affect my credit rating, for something you dont owe money on. so, literally ruining my future life. way to go HomeChoice. you are pathetic, abusive, and practice ******* practices. if you think i am going to take this lying down, you have one thing coming. i will be contacting the consumer protection board, the ombudsman, newspapers, social media...you name it, it will happen. i will make sure that every prospective customer knows the true ways of your dealings so they are properly and honestly informed