1 reviews | Active since May 2017

19 Apr 2024, 13:14

Homechoice = NOT MY CHOICE.

Please remove me from your contact list, I have never made a purchase at Homechoice and the amount of spam calls I get from your company on a regular basis is enough for me to never buy anything here. Your customer call service is rude and constantly harassing people, no store in the world has cold callers like this because it does not work. FYI I tried to explain to the most recent harassment caller that I am not interested in buying anything that you're selling over the phone, which i could only assume is credit for people to get into more debt than they most likely are. Anyways I tried to explain this to caller and before i could KINDLY request my name and number to be removed from the calling list, he just dropped the phone in my ear. If you plan on harassing people by callers at least get someone who has manners and more logic than the ones you do have. So again please REMOVE my name and number from your list, by law Homechoice has to comply to my request so hopefully this works and I never hear from Homechoice again.

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Replies (1)
Homechoice
Homechoice's reply19 Apr 2024, 13:30
Official
Hi,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels on behalf of the Customer Support Team