NM
Nani M
1 reviews | Active since Jun 2017
01 Dec 2022, 14:19
HomeChoice not fulfilling
I bought a Hamilton sleeper couch from HomeChoice. I did this over the phone with one of the consultants at Home Choice. Today its showing that I did not place any orders after it showed my order just yesterday. I placed the order last week Friday with consultants mind you but yesterday when it was showing it was showing as received and being processed. I have ordered things from HomeChoice in the past and it would literally take a day or two and already my order is out for delivery, meaning at least this past Tuesday I would have seen it as out of delivery and on its way. I am not sure what's happening at HomeChoice. This is really poor service!!
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Replies (2)
Homechoice's replyOfficial
01 Dec 2022, 15:33Hi Nani,
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
Homechoice's reply01 Dec 2022, 15:33
Official
Hi Nani,
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
NM
Nani M's updateReviewer Update
02 Dec 2022, 12:51 I just called HomeChoice now since they struggled to get a hold of me. Their consultant said that the processing department tried to call me to confirm the order but they could not find me. This is strange since I spoke to someone from the processing department and she promised to send an sms or email to tell me where I can send my proof of adress. When you try to call the same processing department their calls are forever engaged. Wouild like top cancel this order asap.
NM
Nani M's update02 Dec 2022, 12:51
Reviewer Update
I just called HomeChoice now since they struggled to get a hold of me. Their consultant said that the processing department tried to call me to confirm the order but they could not find me. This is strange since I spoke to someone from the processing department and she promised to send an sms or email to tell me where I can send my proof of adress. When you try to call the same processing department their calls are forever engaged. Wouild like top cancel this order asap.