Homechoice Non- Delivery and unreachable customer service

I am being billed for products worth R4000 but I have not received them. I ordered these products in May and have had a crazy back and forth with Homechoice for the past few months until they billed me and continue to debit my account for things i did not receive. They have been quiet since they started debiting my account.

I have sent several emails and have tried calling about this but I have not yet been helped.

I have also submitted my affidavit to them stating that i have not received my parcel and nothing has been done .