Homechoice No Service

I personally do not even want to give one star to Homechoice as the service from their sales/customer services department is the poorest that I have ever received from any company ever!!!! On the 8th of June I was contacted by I believe the sales department, I have names, Reference numbers etc for the calls and communication up and until yesterday when I had to make yet another call regarding pots that I apparently ordered and I never did. My Situation: Received a call on the 8th by the sales department, the guy (Tholisile) on the phone hardly gave me a chance to get one word in, he babbled a lot of things and the moment I wanted to ask a question he just continued, and claimed that I have been selected to be a winner of something. The next thing I received an message that my order has been processed for the pots that I ordered and will be processed. I immediately contacted their customer services and spoke to Tatum who claimed that she will get Tholisile to phone me back to cancel the order as he was the one that placed the order. 9th June Themba assisted me and claimed that my issue will be escalated and cancelled however this will take at least 24 to 48 hours and someone will call me back. I also sent an e-mail on the 9th of June and to this day never received a call back or reply on my e-mail. (***) 12th June Chanelle told me that package was returned and gave me a Return Reference as she called it (***) 14th June: I get a message from the courier to please be ready for my delivery from homechoice, and also receive a call as he was sent to deliver: I request him to please send the package back as I did not order anything. I phone Homechoice again and speak to precious who informs me that it is a good thing that I did not sign for the package as the previous people that I spoke to were not being truthfull infact my package must only get back into the warehouse and be processed before it will be taken from my account. 27th Ntombe puts the phone down in my ear the moment I gave her my account number, as does two others in your customer care centre 27th Asavel Confirms that the pots have been taken of from my account but I still get a settlement statement that shows the pots and I am also made aware that I will be paying an amount of R100 more monthly. Nothing has been processed, no one has in about 15 calls been truthfull/honest towards me, they give you irrelevant answers so they can get you of the line, and get the next customer to fall for their mistakes. No reply's from anyone regarding anything. Who paid for all the calls that I made for your mistake HOMECHOICE!!! The worst of all is that you actually supposed to be a proud company standing for something - well not my experience