DR
Dikomo R

1 reviews | Active since Apr 2012

20 Jul 2020, 11:09

Homechoice no accountability

I received an email that the ********** account query I submitted, the ticket was resolved but the query was not resolved at all. All feedback I received was thst it takes 30-90days to investigate. But opening that account I'm sure took that ******** a few minutes. Why is the ticket/closed when it's not resolved?

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Replies (1)
Homechoice
Homechoice's reply20 Jul 2020, 15:02
Official
Hi Dikomo.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homehoice