Homechoice neglected a ***** account under my name

Hi Hello Peter Few years back I lost my wallet in Johannesburg with everything of mine including my ID, I am not residing in Johannesburg I used to be there for work purposes coz I work for carrier company . So one of the days I find myself owing homechoice a huge amount of money and the account was opened using the Joburg address, I tried to call them telling them that I know nothing about that account so they told me to go to the Police Station and do the affidavit which tells that I know nothing about this account and attach my ID copy that is having 5 signatures of mine, and I did exactly that and emailed to them. Homechoice did not bother giving me the feedback about what they instructed me to do in order to fix that. This has became a hindrance for the progress of my life because they ended up handing this account to MBD legal collectors which has ruined my name, whenever I want to open the account m appearing as someone who is running away from the debts. So early this year I was desperately looking for apartment and the stumbling block was this homechoice debt. I ended up paying the amount of R9755 on the 6th of April 2022 and I wrote them an email that I paid this money because I wanted to fix what was urgent for me at that moment otherwise I still know nothing about this account . So I want you Hello Peter to assist me with HomeChoice to take this matter seriously and do the proper investigation about that account and refund my money back. I will appreciate your interference on this matter for homechoice to bring back my money