AT
Anga T
1 reviews | Active since Oct 2015
01 Oct 2015, 11:16
HOMECHOICE, my worst choice!
I ordered a camcorder online on the 16th of September as I knew that I would be taking a trip tomorrow which is the 2nd of October with my family. I needed something to capture all those great moments we would be having. HOMECHOICE sent me an sms today saying the device was received on my behalf by a third party. They claim that the person said he is my friend. HOMECHOICE failed to go to my home address. Here I am now stuck with nothing to capture tomorrow. <br> IM WARNING YOU: BECAREFUL with HOMECHOICE! They don't keep up with their promises! <br>
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Homechoice's replyOfficial
01 Oct 2015, 14:34Hello Angarneza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply01 Oct 2015, 14:34
Official
Hello Angarneza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team