1 reviews | Active since Feb 2025
Homechoice.... Money suckers
Good day... I dnt even want to make 1 star... They don't even deserve half star... I ordered a few items 2018 at home choice thn sumthng happened nd I could not take it anymore so I phnd them b4 the stuff were delivered so the lady told me they can't cancel but as soon as the courier drop it thn I mst just send it back. So that's what I did thn after a few months they told me tht I mst pay for the bread maker tht I did not even c wit my eyes coz tht person ddnt even take the stuff out their transport thn I send them back now they expect me to pay for sumthng that I did not take. So I phoned thm again thn they told me I must make a affidavits and email thm so that they can investigate and stuff so I did what they asked me to do bt still they send me emails saying that I mst pay. So I went to the branch in my city but the manager wasn't available bt the lady tht I spoke wit said it's not ryt I cant pay for sumthng that I did not received.. 1 day after they sent numerous emails I sent 1 back nd told thm I will neva pay for it nd I askd the person who sent me the email would he or she pay for sumthng u did not receive, they won't do it so y must I... They also gave me to their lawyers nd I don't give a damn. I even resent my papers bt they never Eva came back saying tht we did investigate... Nothing.... They r money sucker's tht homechoice... I regret ordering from homechoice.... Be veeeeery careful of thm ppl.
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Customer Support Team Edit
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
Customer Support Team Edit
