EV
Erika V

1 reviews | Active since Nov 2014

16 Dec 2021, 12:12

Homechoice marketing calls

I have been receiving marketing calls from numerous phone numbers, all starting with 021 492..., where the callers identified themselves as calling from Homechoice. I do not have an account with them. After reporting this to Homechoice via email, they indicate that these numbers do not belong to them, and they would investigate - no joy. Either someone is pretending to call from Homechoice, or they do not have control over their call centre. These calls have been relentless, more than once a day, since 18 November. Homechoice has the responsibility of sorting this out as their company is identified by the callers.

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Replies (1)
Homechoice
Homechoice's reply17 Dec 2021, 08:01
Official
Hi Erika.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice