HomeChoice Luxury Flush Airbed (For Collection)

Hi Guys,

Unhappy Customer with HomeChoice,

I bought a Luxary Plush Airbed from HomeChoice a while a go, it was delivered. Right from day one the bed required me to inflate it everyday before I sleep on it, I called them to come collect the bed for exchange because I could not not carry on inflating this thing overnight before I sleep on it, A lady by the name of Inshaaf Vernis (Customer Success Specialist) told me they have a badlock of collections so she advised me to send the bed via post, which I did, I sent it back it took about two weeks to come back. I received a new bed which I thought my troubles are sorted, one week down the line the bed started deflating , the same problem started again, I logged a call with Homechoice to come collect this bed for refund now because looks like this beds have a big factory problem. I logged a call the end of last month (Sept), I have been calling calling HomeChoice, no joy, sending emails to Inshaaf, her responds was she is still waiting for confirmation of the collection for almost 4 weeks, in the meantime I don't have a bed to sleep on, I am sleeping on the floor. I will never hear from HomeChoice until I call them, no updates of the progress of the collection nothing at all.

If you were planning to buy this airbed from home choice guys I will suggest to look somewhere else. Dont even think about.