MK
Mpolokeng K
1 reviews | Active since Apr 2024
08 Apr 2024, 08:56
Homechoice is useless
Homechoice all is good until the appliance you bought from them breaks, it's been a year my mother inlaw claimed a broken fridge, till today no refund,.
Helpful (0)
Replies (8)0
Replies (8)
Homechoice's replyOfficial
08 Apr 2024, 09:03Hi Mpolokeng,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Best regards,
Homechoice's reply08 Apr 2024, 09:03
Official
Hi Mpolokeng,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Best regards,
MK
Mpolokeng K's updateReviewer Update
08 Apr 2024, 11:25I have sent response to your email as per request.
MK
Mpolokeng K's update08 Apr 2024, 11:25
Reviewer Update
I have sent response to your email as per request.
Homechoice's replyOfficial
08 Apr 2024, 11:48Hi Mpolokeng,
Thank you for your response.
Could you kind respond to the email I have sent, in order for us to further assist.
Regards
Candice
Thank you for your response.
Could you kind respond to the email I have sent, in order for us to further assist.
Regards
Candice
Best regards,
Homechoice's reply08 Apr 2024, 11:48
Official
Hi Mpolokeng,
Thank you for your response.
Could you kind respond to the email I have sent, in order for us to further assist.
Regards
Candice
Thank you for your response.
Could you kind respond to the email I have sent, in order for us to further assist.
Regards
Candice
Best regards,
MK
Mpolokeng K's updateReviewer Update
08 Apr 2024, 18:03I have sent the account details and phone number.
MK
Mpolokeng K's update08 Apr 2024, 18:03
Reviewer Update
I have sent the account details and phone number.
MK
Mpolokeng K's updateReviewer Update
12 Apr 2024, 09:34I have forwarded bank statement as per request and 2 proof of payments because the client can't find the 3rd 1,but I believe you have all the information on your system regarding payments because she has not missed a payment.
MK
Mpolokeng K's update12 Apr 2024, 09:34
Reviewer Update
I have forwarded bank statement as per request and 2 proof of payments because the client can't find the 3rd 1,but I believe you have all the information on your system regarding payments because she has not missed a payment.
Homechoice's replyOfficial
12 Apr 2024, 15:59Dear Mpolokeng,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Best regards,
Homechoice's reply12 Apr 2024, 15:59
Official
Dear Mpolokeng,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Best regards,
MK
Mpolokeng K's updateReviewer Update
19 Apr 2024, 08:09Thank you so much Candice, the issue has been resolved and the refund has been paid, thank you so much.
MK
Mpolokeng K's update19 Apr 2024, 08:09
Reviewer Update
Thank you so much Candice, the issue has been resolved and the refund has been paid, thank you so much.
Homechoice's replyOfficial
19 Apr 2024, 12:28Hi Mpolokeng,
Thank you for your feedback!
We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us.
If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Candice
Thank you for your feedback!
We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us.
If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Candice
Best regards,
Homechoice's reply19 Apr 2024, 12:28
Official
Hi Mpolokeng,
Thank you for your feedback!
We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us.
If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Candice
Thank you for your feedback!
We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us.
If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Candice
Best regards,