Homechoice is the worst place to buy from. They don't care about their customers at all

After placing 2 complaints on hellopeter I received a call from homechoice only 5 day after it was published. I spoke to Olwethu regards my account that was billed twice for the same item and up until today its not fixed yet. I bought a job oven and there advertised is false. They advertise the oven with a free roast pan only to find a scarf. I was told by Olwethu on the 21st that they don't have the free gift in stock she will speak to the lady to deduct the price of the pan on my account and she will call me back the Monday which is the 24th. Today is 28 and no call from Olwethu. I no longer wants the Hob oven it is still in its original packaging I want this item to be returned and credited back to my account. Please fix my account with the Panasonic item that was billed twice. I want nothing to do with homechoice anymore. U waist my time and money. I never had so many problems with any company I purchased from. U guys make me sick to say the least