1 reviews | Active since Nov 2015

12 Oct 2020, 13:27

Homechoice is the worst ever

Worse company ever

I've been on maternity leave from May 2020....nvm being on maternity leave I've tried making payments as I received funds in my account uif

So please if you a woman and thinking placing orders with homechoice think again if you pregnant on maternity leave without a salary your acc will be handed over

They handed my acc over to vvm.... I spoke to Zuzeka on my number *** she advised that mam homechoice do not hand over an acc if you on maternity leave okay zuzeka please check when my acc was up to date it was in June 2020 zuzeka I was on maternity leave in June too and that's why I'm mentioning that I made payments even though on maternity leave cherry on top I'm asking so why hand my acc over if I have been on maternity leave

No mam homechoice still hand over accounts when you on maternity leave and even if you trying to make payments worse confusion ever

Just before speaking to zuzeka I spoke to lady that called from number +*** on my number *** she advised mam I see you send a payment arrangements email to us please note your acc have been handed over to vvm so you don't settle with homechoice as your acc is handed over

Fair enough I will settle with vvm but never ever will I get myself to be a homechoice customer never

No settlement with homechoice but with vvm please listen to your recorded calls and revert back as I'm very much done with this horrible company called homechoice as if I will take **** n not pay I pay even if its not much but payments you will always receive thanks for closing my account as you done me a huge favor

Now to settle with vvm okay send the damn banking details as your whatsapp details have no banking details or get your damn none replying asses to call me on ***

Never hated homechoice this much I will always do

0
Replies (2)
Homechoice
Homechoice's reply12 Oct 2020, 13:39
Official
Hi Monique.

We’re very sorry to hear about the poor service you experienced.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice
's update12 Oct 2020, 14:07
Reviewer Update
Please also note the lady that called me advised when settling acc with vvm my acc will be closed with homechoice

So I need to settle with vvm and call for amount I have received the amount and will be settling

Please listen to the recorded call as she advised that I only settle with vvm