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Kittie E

1 reviews | Active since Jun 2019

16 Jun 2019, 03:35

Homechoice is *****ing from us

Homechoice is very good until you pay. My statement read pay 31 March 2019. I have settled the full amount on statement the 13th March 2019. April I got a statement R160, service fees and interest...I ignored it because I paid full. Then I started receiving up to 5 phone calls day from different numbers with very rude people telling me I still owe Homechoice. I try to explain that I paid full. I went to the bank to do some business then they told me Homechoice has reported me. Put of frustration I then discovered the balance is now R220... I know it's not worth trying to explain to them it's wrong. So I paid the R220. Believe my the next day I started getting calls I owe Homechoice R18.00... some service fee..... NO SERIOUS!

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Replies (1)
Homechoice
Homechoice's reply17 Jun 2019, 08:03
Official
Hi Kittie.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann  will be in contact with you shortly to assist in resolving the issue.

Thank you.