ZM
Zinzi M

1 reviews | Active since May 2012

03 Jul 2020, 09:38

Homechoice is rotten to the core!

******! I ordered items which I had to return within 2 days of receipt because of low quality and loose seams. I returned the items to their jhb showroom 20 May. Are 10 June I check my account to see if it was credited and as it turns out, it wasn't. I called them numerous times, received no help, was told to phone the warehouse which didn't even bother to pick up the phone - keep in my mind I was paying interest on goods I didn't have and I was told I would be refunded. By 23 June over a month later the original cost was crefut into my account but the interest charged was not reversed. I've been following up and no one is helping me. This company is rotten to the core and must be reported to the regulators!

0
Replies (1)
Homechoice
Homechoice's reply03 Jul 2020, 11:00
Official
Hi Zinzi.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice