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Zanele M
1 reviews | Active since Oct 2025
12 Jan 2026, 09:58
Homechoice is robbing me
I settled my home choice account via mbd, I received the paidup letter from mbd, I emailed the paid up letter to Homechoice on different occasions, now I’m receiving messages from other debt collectors saying the same account it being handed over
I’m Zanele Cindi mnguni ID number ***
Helpful (0)
Replies (11)0
Replies (11)
Homechoice's replyOfficial
12 Jan 2026, 10:15Hi Zanele,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Homechoice's reply12 Jan 2026, 10:15
Official
Hi Zanele,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
ZM
Zanele M's updateReviewer Update
12 Jan 2026, 10:17No
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Zanele M's update12 Jan 2026, 10:17
Reviewer Update
No
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Zanele M's updateReviewer Update
12 Jan 2026, 10:21Homechoice doesn’t care about their customers, I need my name cleared because I paid my hard earned money, I won’t pay double for the same account, I’m going to tell everyone who is willing to listen about how bad Homechoice is, i don’t understand why my account is being sold to Nimble when I have settled it via mbd and I have the paidup letter, or someone there at Homechoice is committing ***** using my name
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Zanele M's update12 Jan 2026, 10:21
Reviewer Update
Homechoice doesn’t care about their customers, I need my name cleared because I paid my hard earned money, I won’t pay double for the same account, I’m going to tell everyone who is willing to listen about how bad Homechoice is, i don’t understand why my account is being sold to Nimble when I have settled it via mbd and I have the paidup letter, or someone there at Homechoice is committing ***** using my name
ZM
Zanele M's updateReviewer Update
12 Jan 2026, 10:24I sent Homechoice the paidup letter from mbd, it seems like they have just ignored the paidup letter, since they have sold the same account to nimble, this is day light ******* and I won’t allow it, I want my name cleared as in today
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Zanele M's update12 Jan 2026, 10:24
Reviewer Update
I sent Homechoice the paidup letter from mbd, it seems like they have just ignored the paidup letter, since they have sold the same account to nimble, this is day light ******* and I won’t allow it, I want my name cleared as in today
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Zanele M's updateReviewer Update
12 Jan 2026, 10:25I would never buy anything at home choice
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Zanele M's update12 Jan 2026, 10:25
Reviewer Update
I would never buy anything at home choice
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Zanele M's updateReviewer Update
14 Jan 2026, 17:15I bought blankets on credit at Homechoice in early 2018, paid up the credit late 2018 or early 2019.
Took another credit for pots early 2019 and paid up in 2020.
Bought a comforter and scatter cushions on in credit in 2023, paid it up via mbd in 2025.
I have just learned that Homechoice is saying I didn’t settle the credit I took for blankets back in 2018, so how was it possible to me to buy things on credit in 2019 and 2023 when I still owe money for the blankets I took in 2018
Took another credit for pots early 2019 and paid up in 2020.
Bought a comforter and scatter cushions on in credit in 2023, paid it up via mbd in 2025.
I have just learned that Homechoice is saying I didn’t settle the credit I took for blankets back in 2018, so how was it possible to me to buy things on credit in 2019 and 2023 when I still owe money for the blankets I took in 2018
ZM
Zanele M's update14 Jan 2026, 17:15
Reviewer Update
I bought blankets on credit at Homechoice in early 2018, paid up the credit late 2018 or early 2019.
Took another credit for pots early 2019 and paid up in 2020.
Bought a comforter and scatter cushions on in credit in 2023, paid it up via mbd in 2025.
I have just learned that Homechoice is saying I didn’t settle the credit I took for blankets back in 2018, so how was it possible to me to buy things on credit in 2019 and 2023 when I still owe money for the blankets I took in 2018
Took another credit for pots early 2019 and paid up in 2020.
Bought a comforter and scatter cushions on in credit in 2023, paid it up via mbd in 2025.
I have just learned that Homechoice is saying I didn’t settle the credit I took for blankets back in 2018, so how was it possible to me to buy things on credit in 2019 and 2023 when I still owe money for the blankets I took in 2018
Homechoice's replyOfficial
15 Jan 2026, 09:25 Hi,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team
Homechoice's reply15 Jan 2026, 09:25
Official
Hi,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team
ZM
Zanele M's updateReviewer Update
15 Jan 2026, 10:12I have not received an email from Homechoice
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Zanele M's update15 Jan 2026, 10:12
Reviewer Update
I have not received an email from Homechoice
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Zanele M's updateReviewer Update
15 Jan 2026, 10:24I have learned from trans union that Homechoice believes I still owe them money for the blankets I bought on credit back in 2018, but I paid that debt, the proof of that is that I bought other things on credit on two more occasions after paying after paying the 2018, or is it possible to buy things on credit on top of an unpaid debt? I don’t owe Homechoice anything please clear my naMe
ZM
Zanele M's update15 Jan 2026, 10:24
Reviewer Update
I have learned from trans union that Homechoice believes I still owe them money for the blankets I bought on credit back in 2018, but I paid that debt, the proof of that is that I bought other things on credit on two more occasions after paying after paying the 2018, or is it possible to buy things on credit on top of an unpaid debt? I don’t owe Homechoice anything please clear my naMe
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Zanele M's updateReviewer Update
16 Jan 2026, 08:51I still have not received emails from home choice they have responded
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Zanele M's update16 Jan 2026, 08:51
Reviewer Update
I still have not received emails from home choice they have responded
Homechoice's replyOfficial
16 Jan 2026, 09:50 Hi,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team
Homechoice's reply16 Jan 2026, 09:50
Official
Hi,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team