Homechoice is ripping there customer's off

After posting on hello peter on the 11th December I received a response I will be contacted to resolve my query which never happened. On the 13th the item was delivered. Homechoice u are misleading your customers. I bought a stove from u guys which is still in its packaging a month ago still with the wrong free item. Now again the Panasonic system came with the wrong free gift. Why do u advertise which free gifts comes with the orders however when received its a total different item. And please don't just respond here fone me I want to speak to your *********** people. U have no customer service why do your agents keep on dropping the calls. If not gonna received the free items as advertised I want both items to be credited back to my account. And the Panasonic was ordered twice on my account. U are *******. I'm gate vol of your ****** service man. U don't just waist a person's time but money also.