HomeChoice is Pathetic – Paid up account in 2015, and still want money.

Dear HomeChoice, We have yet come to this situation again, where we are being harassed for money from your Debt collectors, CAN WE BE CLEAR, WE DO NOT OWE HOMECHOICE A CENT. I was almost spot on with my time lines - Its almost two years ago. Below initial post. HomeChoice is Pathetic – Paid up account in 2015, and still want money. We paid the HomeChoice account in 2015, The payment is reflecting on their end (HomeChoice), but the account was found at a debt collecting service Jan 2017, and we owe them R1000-R1200. WHY? HomeChoice refuse to speak with my wife/me regards to the account, yet the payment shows on their end as paid. I remember, that back in 2015 when the account was paid we asked several times for the piad up letter and was never received, again very pathetic on service. As mentioned HomeChoice does not feel obligated to liaise with us as this is not their concern, again poor service. I will not recommend anyone to perform business with these ******. (2017-04-24) wife spoke to the Debt agency - Zintle, Errol and Sandra Stethi who will log a query with HomeChoice. I am sure that it would be another path that would take forever as the service of HomeCoice is poor, we might get a response 2 years from now.

Hi Team, Thank you for the response, yes I received a call and it would be investigated. Once I receive feedback, I will revert back on this and Perhaps change my mind set, about HomeChoice and I would love to as you have nice products. Regards, Jakeem

Bantu Mfundisi Tue, Jun 26, 10:09 AM (1 day ago) to me, Sandisiwe, Monique Good day Jakeem. I trust that this email finds you well. Kindly be advised that I have received feedback from NRB, they have advised that no agreement was made for a discount on your balance at the time of payment. Our Legal team has advised that Mrs S Barkley is therefore liable for the balance that was sold to MBD in 2017 Kind Regards Bantu Mfundisi Customer Support

My Response : do not agree with that statement, There was an agreement to pay the balance and have a discounted amount. As mentioned to you on the phone there was a lump sum of money that came my way and I spoke to whoever at the time and made an arrangement of the balance. I would like all the recordings and telephone conversations if that is possible. ------------ And Than _---------- We started to get calls : Hi Mfundisi, I do not agree with that statement, There was an agreement to pay the balance and have a discounted amount. As mentioned to you on the phone there was a lump sum of money that came my way and I spoke to whoever at the time and made an arrangement of the balance. I would like all the recordings and telephone conversations if that is possible.

I HAVE RECEIVED NO RESPONSE>