Homechoice is pathetic.

I bought blankets from Homechoice on ***0 and paid cash. I was told that that I would receive my items the following week. After a week had passed I followed up with them, only to be told they can see my order but they don’t know why it hasn’t been sent out. And was assured that it is being dealt with. To date I haven’t heard from them. Their phones ring unanswered for 30 minutes. It very annoying that I have to keep on calling, wasting money on calls and time following up on items that I paid for in full. This very disappointing.