lL
linda L

1 reviews | Active since Jul 2016

25 Oct 2016, 08:56

Homechoice is No 1 WORST SERVICE Company in the WORLD !!!

<p>7 MONTHS AND TO DATE HOMECHOICE HAS NOT COLLECTED THEIR **** QUALITY... BEDROOM SUITE WHICH HAS FALLEN APART AND THEY HAVE NOT CREDITED MY ACCOUNT WITH R 7835-00 I PAID BUT I RECEIVE AT LEAST 8 CALLS A DAY FROM STAFF THAT ARE RUDE, ARROGANT AND CLUELESS - I HAVE SENT THIS TO CARTE BLANCHE TO BE INVESTIGATED NOW AS I NOTE HUNDREDS OF COMPLAINTS ON HERE AND ON HELLOPETER REGARDING THIS COMPANY -</p> <p>< AD168894>] - ACC NO ********** 97.</p> <p>MY LAST E-MAIL TO ********** and ********** WHICH WAS READ BUT AS USUAL NO RESPONSE FROM THEM ON 19/10/2016 :</p> <p>AS NO ONE PAYS ATTENTION TO MY REQUEST TO STOP THE HARRASSING PHONE CALLS AS I WILL NOT PAY UNTIL MY PROBLEM IS 100% RESOLVED, I CONTACTED THE OMBUDSMAN AND AGAIN THE NCC TO FOLLOW UP ON THE CHARGES I LAID AGAINST HOMECHOICE – OVER 40 PHONE CALLS IN 2 WEEKS ASKING FOR PAYMENT, I HOPE IT COSTS HOMECHOICE THOUSANDS !!!!! THIS IS MY FINAL REQUEST – IF THE S**** FURNITURE IS NOT COLLECTED BY 12H00 TOMORROW, YOU WILL FIND IT ON THE PAVEMENT AND THE NCC AND OMBUDSMAN CAN RETRIEVE MY CREDIT FROM HOMECHOICE – I HAVE NOTIFIED BOTH INSTANCES HEREOF</p>

0
Replies (1)
Homechoice
Homechoice's reply25 Oct 2016, 15:32
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team