1 reviews | Active since Jun 2016
Homechoice is hell
<p>i put an order with homechoice last year february.I ordered 17 piece of pots and a duvet set on delivery i recieved 6 piece if pot and the duvet cover. I called home choice reporting that i only recieved 3 pots and 3 leads and the person who responded to my quiry was Christina Zonke who send me the dispute form for me to fill and send it back to them who i did and i only recieved feeback in september 2015,she called saying she did not recieve my form then i had to resend it.Christina Zonke responded in february 2016 to inform me that she is ascalating my case to the derpament that will the money of the stuf that i didnt recieve till now she hasnt called</p> <p> </p> <p>I called customer care last asking to speak to the supervisor and she promised to give the quiry to Christinas supervisor who did not call me till today.then i called back again today to be told that the supervisor was busy then i said im gone hold till shes finnished then i was told shes on tea but i insisted on holding then the call centre agent put the phone down on me.</p> <p> </p> <p>I hate homechoice with parsion and im going to lets thw world know about there customer service,all i want is to know my balance and pay them off because i want nothing to do with them</p> <p> </p> <p> </p>
Best regards,
Best regards,
