AM
Abel M

1 reviews | Active since Jan 2025

29 Jan 2025, 11:26

HOMECHOICE IS HARRASING US

Homechoices marketing is too aggressive and too annoying. They've been calling me with different numbers for the passed 5 months about 5 times a day and I block each and every of those numbers. As a result I feel like I work for them now by blocking all their calls. I've told them Lord knows how many times I'm not interested in their products but they continue to call aggressively as if I owe them something. If Homechoice was more active in rebranding and actually making good bedding that people would be interested in they wouldn't have to harass us with a plethora of calls daily. It's sickening and tiring. What the hell is the use of the POPIA act if we can be harassed so much by Homechoice forcing us to like their bedding which is absolutely horrific? I Had to register HelloPeter just to complain about HomeChoice. Your Competitors Weylands and @Home don't annoy us as much because we're naturally attracted to their products.

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Replies (1)
Homechoice
Homechoice's reply29 Jan 2025, 12:20
Official
Hi  Abel,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team