NM
Nandipa M
1 reviews | Active since Jun 2024
28 Jun 2024, 13:44
HomeChoice is harassing me please stop
Yooh I'm so tired shame homechoice keeps calling me with different numbers working me up the morning you would think it my ex boyfriend at this point i feel so harassed, I don't even have an account with them never gave my consent for them to keep calling my number I'm not sure if they want to sell me something or what ever I'm not interested I'm way too broke to have any of your stuff so please kindly have my number remove from yar data base. Like how the heck can you consistently call a person everyday for a whole month way worse in the morning yooooh please I'm tired aibo.
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
28 Jun 2024, 13:57Hi Nandipa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply28 Jun 2024, 13:57
Official
Hi Nandipa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
NM
Nandipa M's updateReviewer Update
01 Jul 2024, 11:21Thank you for getting back to me, however this issues is still ongoing after I wrote to hellopeter i was advised to call this number *** by y'all to change the remaining marking preference I called the number so that i can remove telephone from the marketing preference was advised to call this number by one of the advisor *** but it said I should call later as there's was no one available to take the call. I don't even want to go through all of this. This is just one of the numbers that have been calling me non stop 084 145, ***, ***, ***, *** ... If i missed a call i will try calling back the number thinking it probably an important call but NO it will say "Hello and thank you for calling Homechoice" the call will end afterwards. I don't know what to do now i just need you to stop calling me please.
NM
Nandipa M's update01 Jul 2024, 11:21
Reviewer Update
Thank you for getting back to me, however this issues is still ongoing after I wrote to hellopeter i was advised to call this number *** by y'all to change the remaining marking preference I called the number so that i can remove telephone from the marketing preference was advised to call this number by one of the advisor *** but it said I should call later as there's was no one available to take the call. I don't even want to go through all of this. This is just one of the numbers that have been calling me non stop 084 145, ***, ***, ***, *** ... If i missed a call i will try calling back the number thinking it probably an important call but NO it will say "Hello and thank you for calling Homechoice" the call will end afterwards. I don't know what to do now i just need you to stop calling me please.
Homechoice's replyOfficial
02 Jul 2024, 12:56Hi Nandipa,
Thank you for reaching out to us.
Kindly check your email as we have sent you a follow up regarding your dispute.
Regards,
Candice Rittels
Thank you for reaching out to us.
Kindly check your email as we have sent you a follow up regarding your dispute.
Regards,
Candice Rittels
Homechoice's reply02 Jul 2024, 12:56
Official
Hi Nandipa,
Thank you for reaching out to us.
Kindly check your email as we have sent you a follow up regarding your dispute.
Regards,
Candice Rittels
Thank you for reaching out to us.
Kindly check your email as we have sent you a follow up regarding your dispute.
Regards,
Candice Rittels