GM
Grace M

1 reviews | Active since Jul 2024

01 Aug 2024, 14:36

Homechoice is harassing me forcing me to place orders

Homechoice is harassing me forcing me to place orders. I am up to date with my payments. I laid a complaint and they never helped wht is this? [file=26657_2f720fff8e974a8e6c5602dbe95f3941__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/3eb3-user-files/a5c588a154bf5440eec4fd29a1b54c0a.jpeg?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F***1percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=***1T123550ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=f74155be***cbbd72a6dccb9c6766b472a466606dd81269c0bf17196 link=http://hellopeter.kobliat.com/dialog/download/26657]

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Replies (1)
Homechoice
Homechoice's reply01 Aug 2024, 15:18
Official
Hi Grace,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter. Your feedback is valuable to us, and we take your concerns seriously. 

Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly. We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue. If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind regards,
Candice Rittels, on behalf of the Customer Support Team