Homechoice is *****

A ********** account was opened using my details. I contacted home choice and l have sent through all the requested documentation. I have been trying to make a follow up, the first time l was told the person handling my case Waseemah Enos was sick. I have been trying to follow up since then and it's either their number doesn't get through or there is no response. This is BADLY affecting my credit score, and at this rate homechoice is just as guilty as the ********* who did this!!

I have logged ***** cases with the credit bureaus as well and at all times they have mentioned the increase in the amount of homechoice account disputes, especially during lockdown.

They need to increase their check systems to ensure the security of consumers. The ombudsman should also investigate them.