BC
Bianca C

1 reviews | Active since Feb 2022

22 Feb 2022, 06:25

Homechoice is falsely advertising free gifts.

As we all know homechoice likes to give out free gifts with most purchases, but turns out that's just false advertising, I've ordered two of the same bedding sets for my kids that come with two free blankets and I never received it, so I decided to send an email to them about it and at first they're helpful until it's actually time to sort put the issue, I was told that I only get three calls from them until they stop trying to help and I only received two of the three calls and I was unable to answer them as I was busy and I am still waiting for my third call, the person who told me this is Inshaaf Vernis, he really needs to be trained once more in his customer service skills, all I'd like is for them to send me my two free blankets, because I'm a paying customer and if I don't get it then that means their falsely advertising so that people can purchase from then and mind you they can only call you three times to sort out a problem, but they can call you a million times a day when they're trying to get you to buy something, their false advertisers and *****, don't order from homechoice, if I could give them zero stars I would but unfortunately it just go's as low as one, don't waste your money on this company.

0
Replies (3)
Homechoice
Homechoice's reply22 Feb 2022, 08:08
Official
Hi Bianca,

We’re very sorry to hear about the poor service you experienced. 

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
BC
Bianca C's update22 Feb 2022, 10:00
Reviewer Update
Thank you for your response.
BC
Bianca C's update22 Feb 2022, 10:11
Reviewer Update
Thank you for your help, when you have the right people on duty they get things done.