Homechoice is ******

Since last year I have been complaining about the wrong order which I have received from Hoemchoice and up until now the order still has not been collected as it was promised to me!!!!!there is no person in their right mind who will pay for something which they have not order Why did homechoice in the very first place send me emails stating that they will collect the order and never do that now they expect me to make payment for the wrong order that is bull!! all that needs to happen is that my order needs to be replaced with something of the same value then ONLY I CAN PAY FOR IT and when my new order is delivered then the incorrect one can be collected as well,this is the worst customer service I have ever received from any company!!!I HAVE ALWAYS PAID HOMECHOICE AND ORDERED THEIR PRODUCTS BUT NEVER IN MY LIFE WILL I DO IT AGAIN AND PEOPLE SHOULD STOP PURCHASING THEIR STUFF AS THEY DONT KNOW THE MEANING OF CUSTOMER SERVICE