NM
Nkazimulo M

1 reviews | Active since Sept 2020

21 Jan 2025, 16:21

Homechoice is bullying me

I would like to take this opportunity and warn the people of South Africa to stay far away from the online shop that is called homechoice Those people are here to make money and they don't care about people even if tell them u don't want a gadget cause it's faulty they don't listen they want their will to be done I bought this leptop from them last year March and I didn't have Chance of using it, it was broke from the first day till today The fact is they consider myself as *****ic because they don't want to give me my money or a new laptop and now hate everything about homechoice this because the they've cause so much disturbances in family and in my office work so Im hurt and I regret everyday of my life I remember one of the people warned me about homechoice and I didn't listen today I suffer my consequences of no listening

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Replies (1)
Homechoice
Homechoice's reply21 Jan 2025, 16:41
Official
Hi Nkazimulo Mdletshe,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team