SM
Shaun M

1 reviews | Active since Oct 2016

15 Jan 2020, 14:53

Homechoice is abusive

I have ordered a bedroom set from Homechoice telephonic ally, approximately 3 to 4 months ago and I have not received it. however i get calls from them everyday asking me the same question which is "have you received the goods?" my answer is always no. and the consultants hang up the phone with no further advise or surety that the shipment is on the way. I receive SMS's weekly stating i should pay whilst i have not received the goods. they have even escalated to send threatening sms's stating they are going to take harsh action against me if i don't pay the stipulated amount of the initial order. i would like homechoice to stop harassing me, as I'm now seeking legal assistance for their atrocious customer s****s.

0
Replies (2)
Homechoice
Homechoice's reply15 Jan 2020, 14:58
Official
Hi Shaun.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice
SM
Shaun M's update17 Jan 2020, 10:04
Reviewer Update
Good day i just got a call today 17/01/2020 (10:00) you have now handed me to debt collectors for goods that i don't even have this is ******** as you are also messing up my credit score. all your consultants hang up the phone without even understanding the nature of the situation that you have put me in.