Homechoice is a ***** / Your personal information is not safe with them

Item: Homechoice
Rating: 1
Author: Thabang P

Your personal information with homechoice is not safe at all. I am very protective of my personal information and last week I came to learn that there were *****ulent transaction on my account. How did the person committed this ***** got hold of my information? INSIDE JOB period.

They have since sent me a email saying that they have written off the amount but are not willing to provide more satisfactory details so that I can also be at ease "write off has been done on the account if you log in on your account you will the new balance you have and T/L will be sending the resolve letter to you ".

Guys, please search the internet and you will realize that I am not the only person with this problem and experience for everyone is the same. You will be avoided while your private information is out there. Homechoice just dont care anymore but your money.

Helpful (0)

Replies (1)

Homechoice's replyOfficial

30 Sept 2023, 09:39

Hi Thabang.

Thank you for taking the time to reach out to us with your concerns.

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.

If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice

Homechoice's reply30 Sept 2023, 09:39

Official

Hi Thabang.

Thank you for taking the time to reach out to us with your concerns.

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice