1 reviews | Active since Aug 2016
Homechoice is a ****, the company cannot be trusted
Homechoice cannot be trusted, they tell lies saying that they refunded on 05.02.2020 whereas the order they refunded was another order that was returned. I rep**** on the email they responded to me and attached proof and also requested that Nondumiso Hati phone me but to no avail. I even phoned Homechoice to ask to speak to Nondumiso Hati but they say she does not talk to people, I requested that she call me but she didn't. Maybe they think the matter will just go away, but I cannot be ****med like that. This Homechoice is a mafia company because once proof was submitted and I explained that the order I am talking about was never refunded they choose to disappear. I want my money refunded or I will seek regulatory or legal remedies, is this what people are experiencing at Homechoice, people must be careful
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team