1 reviews | Active since Jan 2013
Homechoice is a **** of a Company!!!!!!!!
My sister purchsed a combo of Laptop, Tablet, Printer and Simcard for me for my birthday which I appreciated so much in Feb 2019, then lo and behold the devices started giving me problems, so I went to my sister to seek help from Homechoice since the devices are being paid by her and are also under warraty and insurance.
To be belittled is an understatement, I have been taken from pillar to post and all my devices are not working except for the printer. The tablet says insert sim when you have already inserted the sim, the lapto does not even work.
I have been calling them numerous times to fix them, and they bring back the devices as they are, BROKEN!!!
I then called in to claim for the insrance seeing that my devices are still not working, I was told that I cannot put in a claim for myself They hve to do it for me t their insrance company. So I asked to do so, bt they still failed to honour their services.
I then asked them to cancel the insurance seemingly seeing that it was pointless to get help from them and they declined to cancel it.
I am now writing on this platform hoping that they will look iknto my query and sort it soonest.
I have even sked my sisted to stop paying for their debit order to get their attention and I am still not winning.
Please, somebody do something!!!!!!!
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
