LM
Lungisani M

1 reviews | Active since Jun 2020

03 Jun 2021, 22:20

HomeChoice is a ****

Towards the end of 2020, I ordered a 4 piece pots to use in December but did not receive my order until I left for KZN. January this year I received a call from HomeChoice confirming if I did receive my order and I told them that I did not. In February I got an sms stating that they did not receive my payment for the account, I told them that I will not pay for the things I did not receive. They told me that I must send an affidavit and a certified ID copy, I did that but even today I haven't receive any feedback from them and this is affecting my credit profile at credit bureaus. HomeChoice is a **** working with courier companies or their drivers.

Some must attend to this, even the debt collectors they are using is of no assistance because everyday they call trying to collect the money from me and I tell them same thing but they are also falling to follow up with HomeChoice.

0
Replies (2)
Homechoice
Homechoice's reply04 Jun 2021, 09:50
Official
Hi Lungisani.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

LM
Lungisani M's update08 Jun 2021, 19:15
Reviewer Update
Thanks HomeChoice for attending to my complain urgently. It has been resolved finally. Thanks for the pressure you put on your ***** department. I hope soon it this account will be removed on my credit profile.

Regards
Lungisani Mbatha