Homechoice is a ****

I paid R2999 At HomeChoice for couch covers in February 2020, they did not deliver, I then decided to change the order to blankets wich were R2500, they did not refund my change and still I do not have the bankets. Everytime I have called I am told the order is with their drivers so they can't track it, neither can they give me a refund. I have been waiting since April for blankets and mt change