1 reviews | Active since Mar 2010
Homechoice is a *******!!!
On the 13th September 2017 I purchased two travel bags on the Homechoice website. The total amount of these two bags was R1322.00. I set up a debit order with them and they have been debiting my account each and every month since. Last month I contacted them and asked what my outstanding balance was and they told me R152.90. I paid this and noticed that they had also debited my account with R125.10 in the same month. Today I received an sms from them reminding me that I needed to pay R96.28. I contacted them only to find out that I still owed them a further R156.00. I was livid by this time and asked for a full statement to be sent to me. What I have paid to date is R1 777-05 and after paying the settlement amount, the total amount paid for the two bags is R1933-05. The service fees and interest that Homechoice have charged me for these two bags is R611.05. I could have bought another bag for that price ... what Homechoice doesn't tell you is that they charge is a service fee each and every month ... this total service fee besides the interest amounted to R407.75. This is just a warning to future clients out there about Homechoice! Think nicely before buying anything from them.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
