1 reviews | Active since Dec 2019
HOMECHOICE is a ****mer
This is my second time complaining about HOMECHOICE within a space of a week,they promised to get back to me,to date I'm still getting calls from 3 different debt collectors saying they act on behalf of HOMECHOICE whilst I have settled my account over 2 weeks ago. My balance on the HOMECHOICE app is R0.00 and I am not expected to make payments,I am not getting any communication,the last email I got was from some lady saying my account was handed over and I asked her how is it that my account can still be handed over if I have settled same,I did not get any response. Please save yourself,never open a HOMECHOICE account because you will never be able to settle it,the customer service?horrible,worst decision of my life.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team