TM
Thobeka M
1 reviews | Active since Sept 2021
08 Nov 2024, 11:16
Homechoice is a ***** itself
Homechoice is a ****. They tried me with a double door fridge but the send an email saying will be delivered soon I phoned them saying I never ordered any fridge. They canceled the order but no investigation that was made on who authorized it and the recordings since they record when they call. I told myself I want nothing to do with homechoice ever again. Now they are calling saying I owe blankets that I ordered September 2024. How and where did they deliver those blankets the lady was rude she hang up. Please I would like this ***** happening in this shop investigated and I am sure it's inside job.
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
08 Nov 2024, 11:25Hi Thobeka,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply08 Nov 2024, 11:25
Official
Hi Thobeka,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
TM
Thobeka M's updateReviewer Update
08 Nov 2024, 11:36I would appreciate that and after that delete all traces of my personal information in your system because I was serious when I say I will never order anything from you.
TM
Thobeka M's update08 Nov 2024, 11:36
Reviewer Update
I would appreciate that and after that delete all traces of my personal information in your system because I was serious when I say I will never order anything from you.
Homechoice's replyOfficial
11 Nov 2024, 08:07Hi Thobeka,
Please check your email, we have responded.
Regards,
Homechoice Team
Please check your email, we have responded.
Regards,
Homechoice Team
Homechoice's reply11 Nov 2024, 08:07
Official
Hi Thobeka,
Please check your email, we have responded.
Regards,
Homechoice Team
Please check your email, we have responded.
Regards,
Homechoice Team