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emily M
1 reviews | Active since Feb 2024
23 Nov 2024, 03:05
Homechoice is a bad company
HomeChoice promised to update my credit record with the credit bureau on October 17, 2024, but it still hasn’t been done. They also refuse to provide me with a statement, even though my account is fully paid.
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
23 Nov 2024, 09:37 Hi Emily,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply23 Nov 2024, 09:37
Official
Hi Emily,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
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emily M's updateReviewer Update
23 Nov 2024, 10:23I have contacted you directly regarding this matter. I have also communicated with Nosiphiwo Qukwana and Candice Rittels, who promised to assist, but I am being sent from pillar to post. I have made my payment, and I need my credit record updated with the credit bureau with immediate effect as I was promisedon the 17th of October 2024 Additionally, I require my statement from you.I have paid you. This query has been unresolved for over a month now.
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emily M's update23 Nov 2024, 10:23
Reviewer Update
I have contacted you directly regarding this matter. I have also communicated with Nosiphiwo Qukwana and Candice Rittels, who promised to assist, but I am being sent from pillar to post. I have made my payment, and I need my credit record updated with the credit bureau with immediate effect as I was promisedon the 17th of October 2024 Additionally, I require my statement from you.I have paid you. This query has been unresolved for over a month now.
Homechoice's replyOfficial
23 Nov 2024, 13:03Hi Emily,
Thank you for your message.
The relevant department will be in contact with you regarding your complaint.
Regards
Candice
Thank you for your message.
The relevant department will be in contact with you regarding your complaint.
Regards
Candice
Homechoice's reply23 Nov 2024, 13:03
Official
Hi Emily,
Thank you for your message.
The relevant department will be in contact with you regarding your complaint.
Regards
Candice
Thank you for your message.
The relevant department will be in contact with you regarding your complaint.
Regards
Candice