1 reviews | Active since Jan 2025
Homechoice is a ****!
I anm so frustrated with homechoice , i have an account with them that i last used in 2018 and when I tried closing the account i was told they do not close accounts. Tell me why on the 10th of Jan 2025 I received a message saying i owe homechoice R3585.35 and when i call them i was told i made a bed purchase in August 2024 . Firstly if i made any purchases when didn’t I receive any calls / email or even a Sms for my order confirmation, secondly where was this bed delivered to and who signed for the bed upon receiving it but yet i was able to receive a massage saying i owe them. I am so frustrated with homechoice because not only their employees are ****ming us and messing up our credit record but reaching out to them is a mission. I did not order any bed and as far as i know my account is inactive. Homechoice you better fix this mess cos i am not paying for things i did not buy !
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,The Customer Support Team