Homechoice incorrect order

I ordered a Melanie Bed sets in May - 2x comfortor sets.(6 piece to be delivered)

I get my order today and guess what - incorrect items sent. Delivery guy doesnt want to take my goods back although I can see its incorrect , how can a comforter fit in a single bag , let alone 2 comfortors. My last 2 orders just never arrived and no communication from Homechoice.

Tried calling - doesn't give me an option to speak to someone only for them to call me back ....I want my correct ordered items delivered to me please!!!!!