Homechoice - ***********

homechoice your call center staff and your organization as a whole are a bunch of *********** doochbags!!! There is ********** account opened in my name and it’s been 3 months since I’ve tried to resolve it and have sent in my affidavit as requested but still nothing. I get calls from your accounts department every month about payments and I tell them the same story but no one from ***** has contacted me and nobody from accounts has sought to exercise any initiative and follow. Fast forward to today where I need to open an account with another business to address a personal emergency and I get red flagged because of @homechoice and when I called homechoice all the call center staff could/would do is promise me that their line manager would call me in 5 minutes which they never did. I tried this 3 times and waited over 30min and still nobody has bothered to get in touch with me. What ****ed me off the most is that even having expressed to call the center agent the urgency of the matter they were nonchalant in their response and one even chuckled as I expressed my frustration. Those close to me know that name and shame is not my vibe but if companies can be so casual about approving credit and debiting people’s accounts then they need to be equally ‘woke’ when it’s time to set the record straight. This is completely unacceptable and I’m quite frankly disgusted. It’s close of business and still nothing. I hope @homechoice sees this and are ashamed. Aghah sies!!!