LM
Lindie M

1 reviews | Active since Mar 2019

10 Nov 2021, 10:22

Homechoice ***********

I just received my homechoice statement and my account is still not fixed. What do I need to do more in order for the *********** people at Homechoice to fix my account. I was promised that my account will be fixed and yet nothing absolutely NOTHING was done. The managers phone me promised to phone me back as well and yet seems like the managers needs to go to a management course because they also seem not to be bothered

0
Replies (2)
Homechoice
Homechoice's reply10 Nov 2021, 10:33
Official
Hi Lindie.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

LM
Lindie M's update10 Nov 2021, 12:53
Reviewer Update
I have been trying to sort out my account for 7 months now. And still nothing just empty promises. I stopped paying my account for 3 month's and promised it will definitely be sorted. I paid my account and yet the account is still not sorted. So I'm going to stop paying my account completely until this is sorted. You can hand me over I don't care then you have to to a proper investigation.