MP
Monzelle P

1 reviews | Active since Jun 2018

02 Oct 2020, 12:00

Homechoice ******* debit-orders

My husband is among the many who have had ******* debit orders deducted from their accounts this week. We have NEVER ordered or even enquired about products from Homechoice. We need answers as to where you got our banking details, (i see many are using FNB accounts....?)and how you went ahead with the transactions without authorization. Even if this was a very large-scale mistake, (which is unlikely at this point) you should be liable for the bank charges to reverse the transactions. I have already contacted the Herald , and we await your reply...

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Replies (1)
Homechoice
Homechoice's reply02 Oct 2020, 12:02
Official
Hi Monzelle.

Thank you for bringing this serious matter to our attention.

We are urgently investigating this and believe you may have been a victim of *****.

We will be contacting you to get further details from you.

Thank you for your patience and understanding
 
Homechoice