Homechoice - I need my refund

05 Apr-placed order of mink blankets, 23 Apr R471 deducted from my bank account. 24 Apr -called Homechoice (Ref Q ********** 5) informing them that I did not receive the order. Elize promised that they will be delivered in two weeks. I asked her to change the delivery address from 1254 Unit C Mahwelereng to 87 Zone 1 Khutsong Str Mahwelereng. 11 May - called again spoke to Babalwa (Ref Q ********** 7) who said the order was delivered and signed off by the recipient. I told her that I did not receive the order and she insisted that I signed for it. I requested that she cancel the order and refund my R471, she transferred me to Tamlyn. Tamlyn told me that the order was delivered at 1254 Zone 6 Mahwelereng, Please note that Mahwelereng do not have Zone 6 and I requested Elize to change the delivery address to 87 Zone 1. I completed dispute declaration form on 14 May, sent to Tamlyn Rix and Enos Waseemah, I have been calling Homechoice for refund, but to date nothing is forthcoming. I want my R471, Homechoice have my banking details.