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Shelly T

1 reviews | Active since Apr 2009

06 Dec 2017, 10:45

HOMECHOICE, I AM STILL WAITING FOR MY REFUND

Despite repeated promises from Homechoice to refund me for goods which I ordered and which were suddenly out of stock when I followed up as to why I had not received my delivery, Homechoice have still NOT credited my monies back to my credit card. This refund was supposed to take have happened on the 22/11/2017 and it is now 06/12/2017, and I am still waiting for my refund. Homechoice, I am now going to log my complaint with the Consumer Complaints Commission and the National Credit Regulator because I am tired of you spinning me stories that are not true!!!

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Replies (1)
Homechoice
Homechoice's reply06 Dec 2017, 10:57
Official

Good Morning Mrs Topham.

Thank you for your post.

Please accept our sincere apologies for your unfortunate experience.

We will be looking into the situation.

We will contact you shortly.

Regards.

Lee-Ann

Customer Support Team.